Before we arrive
We'll confirm your time window and ask you to do a few simple things: note where you've seen pests, avoid deep-cleaning the evidence (droppings and trails tell us a lot), and secure pets. You don't need to empty cabinets or move furniture before the first visit — that's for later, if needed, and we'll tell you exactly what to do.
The inspection (about 30–60 minutes)
We start by listening — where you've seen pests, when, and how long it's been happening. Then we inspect: the kitchen and bathrooms inside; baseboards, door frames, and windowsills; the attic and crawl areas if accessible; and outside — foundation, eaves, mulch beds, trash areas, and entry points like weep holes and utility penetrations. We may use a flashlight, a moisture meter, or a mirror on a stick to see into tight spots.
The explanation
Before any treatment, we tell you what we found: what pest it is, where it's living, how it's getting in, and what's attracting it. Then you get a written plan with the price. You can ask anything. If we find something we can't treat well — say, a wildlife issue — we'll tell you who to call instead.
The treatment
Treatment is targeted, not a fog of spray. Baits go where the pest feeds. Dust goes into wall voids. Liquid barriers go around the foundation perimeter. Inside, we treat cracks, crevices, and harborage spots — not your countertops and not your kids' toys. We'll tell you which rooms to avoid and for how long (usually until dry, about 1–2 hours).
After we leave
You'll get simple aftercare: what not to wipe up (baits need time to work), when to expect results, and when we'll follow up. Some pests drop off in days; German roaches and bed bugs take multiple visits, and we'll have said so upfront.